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FREQUENTLY ASKED QUESTIONS
How do I book?
Right here! Head over to my Services page for the booking links.
What does it cost?
Head over to my Services page which shows the prices for my different services.
What packages do you offer?
My 12-week transformation programme is your personalised roadmap to achieving the perimenopause transformation you've been longing for.
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It's designed to get you feeling strong, resilient and confident in 12 weeks or less so that you can overcome your menopause symptoms and challenges and have the energy to pursue an active life whilst safeguarding your future health. Find out more here
What payment methods do you accept?
I accept payment by credit card, PayPal and also Clearpay and Klarna so you can pay by instalments.
How long are sessions?
This is different for each service I offer. Take a look at my Services page to find out more about the different options available.
What do I need to prepare before a session?
You will be sent a questionnaire to complete so that you can tell me about your current symptoms and challenges.
What is your Cancellation/Refund policy?
Individual coaching session fees are charged at the time of booking via my online booking system.
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If you can no longer attend a booked session, the usual procedure is that we agree to rearrange your session for another date. You should provide at least 24 hours notice to me via email. If 24 hours notice is not given, your session will be cancelled and no refunds will be provided.
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If for any medical reason you are no longer able to complete any coaching sessions, you will be given a refund. We will ask for proof from your doctor.
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For my 12-week programme, please book in for a call so that we can discuss the payment options and cancellation/refund policies.
What resources and materials do you provide?
For individual sessions I will email you lots of helpful resources and materials afterwards, depending on your needs.
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My programme includes an online portal where all your resources and materials are available and yours to keep.
Can I talk to you before I book?
Of course! Use this link to book a call.
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It's an opportunity for me to let you know how I work and to find out about your needs and goals. It's also a chance for you to see if I'm the right coach for you and to ask any questions you have. I’d love to hear from you!
Am I a Media Friendly Menopause Coach?
Absolutely! Whether it’s interviews, expert commentary or educational content, I’m here to share insights and raise awareness about the menopause and women’s health.
If you’re a journalist looking for someone who can speak knowledgeably about menopause, feel free to reach out at jane@janemackaycoaching.com. I’d love to hear from you!